FAQ

I  can’t find my members login details

Your login details were  automatically emailed to you along with your welcome to the product Members Area. 

Please check that the email isn’t spam blocked or in your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!

Do you have a returns policy?

For digital orders, we have a 60 day money back guarantee.

 For physical products, we accept returns within 60 days of placing your order. All returns need to be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

What are your shipping times?

Digital orders are delivered immediately after purchase, and are also emailed to you. You may wish to check your spam folder to ensure your login details have not been emailed there. 

Physical product orders will be dispatched in 3-5 working days. Your package will be sent with USPS and can take up to 21 days and you will be sent a shipping notification once your parcel has been dispatched which will contain your tracking information.Please refer to our full shipping policy here.

What does shipping and handling cost?

For all US orders the shipping and handling costs are $8.25, for all Canadian order $14 and international orders $25.